I recently had an appointment here following an extended hiatus due to covid. I was very impressed with the new dentist Natalie, who brought me up to date with the current condition of my teeth and after a seriously good clean & polish gave good advice to maintain them.

I've been using Firwood Practice for many years and thoroughly recommend it. The staff are always helpful and if you have an emergency they will do their utmost to help out. I recently had an issue with my teeth one day before flying out of the country. Firewood had me fixed within a couple of hours. Excellent service

I have nothing but praise for Natalie and her team at Firwood Dental Practice. Natalie has a very caring nature, is very encouraging and extremely professional. After a recent tooth extraction which was particularly taxing for both of us l had nothing but thanks for her concern for my welfare afterwards and told her personally the following day. I would highly recommend this dental surgery if you are looking for a kind, compassionate and experienced dentist.

Thank you Natalie, for making my trip to the dentist a calm experience. I’m so pleased I have found you! I was dreading the treatment, and had real anxiety in the days before the appointment. However, Natalie was so friendly and calm, explaining what she was doing at each step of the process - and I literally didn’t feel the needle go into my gum when she numbed my mouth in preparation. I actually said ‘is that it? Have you done it?’ Thanks again Natalie for looking after me and making me feel so comfortable during what could have been a very painful treatment. Natalie

I visited the practice with my 4 year old who was very nervous about his visit. The staff were very friendly and immediately settled his nerves. There were smiles and giggles by the end of it and he absolutely loved his 'spiderman paint' (flouride varnish) that was put on his teeth. He had so much fun he can't wait to go again!

Still absolutely brilliant! What can I say? I was so upset that Mr. Pong was to retire, but having had my first check up with Natalie, I'm every bit as happy with the service. Still the same lovely girls. Keep up the good work!

Fab dentist. Took my two young kids last week. Natalie was brilliant with them. So much so that my three year old won’t stop talking about princess paint for her teeth and keeps asking to go back to the dentist!

After nine years of avoiding going to the dentist I plucked up the courage to attend at Firwood Dental Practice. From entering the building I was welcomed by staff and impressed by the covid precautions in place, I instantly felt at ease. On entering the dreaded dentists room Natalie and the staff put me at ease. Patiently listening to my concerns due to negative dentist visits as a child. Natalie inspected my teeth and was super honest about the work I needed to have to prevent further damage. She discussed my options and was open to completing the work in stages to support me. I had fillings and an extraction which were booked quickly and the full recovery process explained. I wasn’t in any pain during the procedures and felt comfortable throughout. The aftercare was amazing as I had a few issues which was of no fault to Natalie and the team. I was impressed with how attentive they were at seeing me short notice and monitoring my recovery. I would whole heartedly recommend this practice to anyone with children or who is nervous about dental visits. It’s such a welcoming and professional environment.

I took my 2 young children here last week, the reception staff were lovely and there was another family in the waiting room that had just had a good visit too. Natalie the dentist was brilliant with my two girls .. she made them at ease very quickly and gave them a good check over, praising them for looking after their teeth and encouraging them to continue. I will be moving the family to this practice as we all left feeling really positive about a visit to the dentist! Thanks to all of you

Only been a patient for for less than a year. Professional and friendly staff. Appointments and check ups are arranged promptly. Mr Pong talks you through exactly what he'll be doing. First class. Thanks